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Client Billing Assistant
Location: Charlotte
Contact(s): Tracey Breslin
The Client Billing Assistant will work closely with Client Billing Coordinators to learn all aspects of law firm billing. This entry-level position involves assisting with billing related inquiries, proforma generation, invoice processing, preparing reports, and other administrative duties within the client billing department. This position will proactively monitor E-billing progress, participate in billing operations, including client implementations, deductions, and system maintenance, ensuring the functions are running efficiently. The Client Billing Assistant will report to the Client Billing Manager and Client Billing Supervisor and will be an integral part of the billing team. In addition to the above, some additional responsibilities include:
Key Responsibilities:
- Assist Billing Coordinators by completing proforma edits, creating and editing bill drafts, and processing invoices.
- Assist with preparing invoices and e-bills according to attorney comments and client billing guidelines.
- Maintenance of pre-bill notes, including critical information needed to prepare invoices as well as client specific information.
- Review time entries for compliance of outside counsel guidelines (OCG), and request revisions of insufficient entries.
- Assist with generating monthly WIP and A/R reports.
- At the direction of the Billing Coordinators, follow-up with the attorneys and/or Legal Assistants regarding transmittal of paper invoices.
- Respond to requests in a timely manner.
- Assist with submission and tracking of electronic billing.
- Determine billed expenses and fees that were short-paid or rejected that cannot be recovered.
- Revise and resubmit short-paid and rejected invoices in a timely manner and in accordance with client deadlines.
- Observe confidentiality of client and firm matters.
- Perform other duties as assigned, including completing special projects, ad hoc projects, and requests from Chief Financial Officer, Client Billing Manager/Supervisor, or Client Billing Coordinators.
- Flexibility to work additional hours as needed.
Skills:
- Associate’s or Bachelor’s degree.
- Previous law firm billing experience preferred, but candidates with limited or no experience will be considered.
- Microsoft Excel and Word experience.
- Excellent communication skills, both written and verbal.
- Ability to follow directions and ask questions to effectively complete assignments.
- Ability to organize, prioritize, plan, and multi-task work activities, with the ability to effectively meet deadlines in a high-pressure environment.
- Desire to work within a strong team environment and collaborate to meet department goals and deadlines.
- Experience with Elite and 3E a plus.
- Knowledge of e-billing vendor software a plus.
EEOC: Cadwalader is an equal opportunity employer. We offer opportunities to all qualified persons regardless of race, color, religion, sex, age, national origin, marital status, veteran status, disability, sexual orientation, gender identity and expression, or status in any group protected by federal, state, or local law.
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